Business Administration Apprentice

Lanes Group is a nationwide leader in utility services, powered by a team of over 3,500 dedicated professionals. Our diverse subsidiaries enable us to deliver exceptional solutions across multiple sectors, driving a turnover of more than £500 million. Committed to excellence and innovation, we provide industry-leading services to our clients and stakeholders. Join us and become part of a dynamic, growing organisation that values diversity and champions professional development.

Purpose of the role:

As a Business Administrator Apprentice, you’ll help keep the business organised and running smoothly. You’ll work with different teams across the company, supporting everyday tasks like managing information, communicating with colleagues and customers, and helping things run efficiently.

You’ll gain hands-on experience in how a business operates, build valuable skills in communication and organisation, and learn how to use digital tools and systems used every day in the workplace. No two days are the same—you could be supporting projects, helping customers, managing data, or working alongside different teams across the business.

This is a great opportunity to earn while you learn, develop confidence, and build a strong foundation for your future career.

Apprenticeship Information:

• Level 3 Business Administration Apprenticeship
• Duration: Approximately 18 months + EPA
• Hours: 40 per week
• Annual Salary: £22,048 (The advertised salary applies to the first year of the apprenticeship and will increase in the second year, subject to satisfactory progress, attendance, and commitment to the programme)
• Qualification delivered through an approved training provider
• Dedicated study time provided as part of your working week
• Ongoing support from your manager, mentor, and training provider

Key Responsibilities:

• Build positive working relationships across the organisation.
• Use IT systems and software to support business activities and maintain accurate records, data and documentation.
• Manage and prioritise workload to meet deadlines and support day-to-day operations.
• Support the planning and coordination of meetings, projects and business activities.
• Communicate professionally with colleagues, customers and stakeholders, providing information and support as required.
• Work independently and collaboratively to solve problems, support business objectives and improve processes.
• Follow company policies, procedures and data protection requirements, handling information confidentially and professionally.
• Complete all apprenticeship training, apply learning in the workplace and participate in regular progress reviews.

Qualifications & Training:

Essential:

Maths and English at Grade 4 or above (or equivalent of Grade C-A*) or Functional Skills Level 2

Living the Company Values: Our Values | Company Values | Lanes Group | Lanes Group

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations, this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.

• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company:

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation – open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equity, Diversity & Inclusion:

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.