Business Analyst

Key Responsibilities

• Lead requirements gathering sessions, proactively drawing out requirements from stakeholders and translating these into requirements, including use cases and user stories. Adding these to the backlog.
  
  
• Mapping of end to end as is and to be business processes.
  
  
• Being able to consider requirements for different regions and how these impact the global org structure and working with the business for requirements sign off.
  
  
• Identifies and resolves problems which may impact projects by monitoring progress and project status. Escalates important issues to senior leadership ensuring that decisions can be made promptly.
  
  
• Transition from project phases to business as usual, ensuring a seamless shift in support and change management.
  
  
• Good understanding of change management and release processes.
  
  
• Organise and manage UAT test sessions with the business and write test cases for the business to follow. Gathering global sign off for the build and deployment to go ahead.
  
  
• Responsible for the validation of functional and non-functional requirements and ensuring a well-defined acceptance criteria ahead of sprint planning meetings.
  
  
• Formal and informal relationships, and very pro-active communications are developed and maintained, both within the department and between all business stakeholders, to promote an exceptional understanding of goals, timescales, requirements and benefits as well as collaboration and feedback.
  
  

Skills, Knowledge & Expertise

• 3+ years BA experience
  
  
• 1+ years Kantata Business Analyst (or similar) experience
  
  
• Demonstrable experience of covering the complete project life-cycle, in a structured environment.
  
  
• Proficient with Microsoft Word tools including Word, Excel and Visio.
  
  
• Worked within a Scrum framework – Agile methodology.
  
  
• Previous project experience with interfaces between multiple systems.
  
  
• Experience working with both on premise and SaaS solutions.
  
  
• Knowledge around CICD deployments and Jira
  
  
• Previous experience of working across multi-state locations and time zones.
  
  
• Experience in the technology sector, even better in the professional services world is desirable.
  
  

• Experience in the technology sector, even better in the professional services world is desirable.
  
  

• Organisational skills – personal efficiency, time management skills and the ability to prioritize competing demands are key.
  
  
• Communication skills – Communicates in written, oral, and presentation formats to best represent and express user and organisational requirements to audiences up to mid-level management. Seeks first to understand and then be understood.
  
  
• Working as part of a Team - Emotional intelligence, the ability to build relationships and collaborate with others is vital. Encourages and maintains a sense of fun.
  
  
• Adaptability and Agility - Unperturbed managing activities across more than one project simultaneously. Able to adjust to the unexpected, intelligently and calmly assessing impact and options. Comfortable working in a fast-paced, dynamic environment with cross-functional teams both internally and externally.

• Focusing on Clients and Customers.
  
  
• Working as One NCC.
  
  
• Always Learning.
  
  
• Being Inclusive and Respectful.
  
  
• Delivering Brilliantly.
  
  

Benefits

• Transportation and rice allowances
  
  
• Night differential, overtime pay and holiday pay
  
  
• 13th‑month pay and performance‑based bonus plan
  
  
• Day‑1 HMO healthcare coverage for you and dependents
  
  
• Outpatient medicine reimbursement
  
  
• Group life insurance, accidental death & disability cover
  
  
• Employee Assistance Program (EAP) with 24/7 confidential counselling
  
  
• Generous vacation and sick leave, available from Day 1
  
  
• Special Time Off: Take time off for those big moments in life, like getting married/civil ceremony, becoming a grandparent, and welcoming home a new pet.
  
  
• Company share plan & Sharesave scheme allowing discounted share purchase through monthly savings