AI Summary

Business Analyst on the Hive Models team collaborates with ML, Product, and Business Development to configure deployments, analyze model performance, generate APIs, and ensure client success across engagements.

About this role

About Hive

Hive is the leading provider of cloud-based AI solutions to understand, search, and generate content, and is trusted by hundreds of the world's largest and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive’s solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.

Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!

Business Analyst, Hive Models

As a Business Analyst on the Hive Models team, you will work closely with our Machine Learning, Product, and Business Development teams to ensure successful client deployments of our products. A mix of product configuration, project management, and client success, this is a unique role that demands both technical competence as well as client management abilities. You will serve as the point person for major client engagements, taking on a wide range of responsibilities to ensure integration success.

Responsibilities

Collaborate with engineering teams to ensure successful technical deployments

Write scripts to analyze technical performance of production machine learning models

Analyze customer submissions, data, and results to understand desired changes to the machine learning models

Generate APIs for use by customers by ensuring accuracy of the technical configurations of the machine learning models

Collaborate with the product team and other stakeholders to ensure customer needs are met, including resolving any technical issues that users run into while accessing our machine learning models

Collaborate with the product and engineering teams as needed for other technical aspects of product deployment with customers

Maintain awareness of industry best practices for data maintenance handling as it relates to your role

Adhere to policies, guidelines and procedures pertaining to the protection of information assets

Report actual or suspected security and/or policy violations/breaches to an appropriate authority

Requirements

You have a bachelor's or graduate degree in Computer Science or a related field, such as Engineering or Mathematics

You have 1-3 years of work experience in a Product Management or Engineering role at a technology or technology consulting company

You have working knowledge of functional programming languages such as Python or Node.JS

You have experience in an interdisciplinary/cross-functional field. Added points for enterprise-technology, SaaS, client facing, or start-up experience

You have distinctive problem-solving skills and impeccable business judgment

You possess excellent written and verbal communication skills

Skills

APIsClient EngagementConfigurationCross-Functional CollaborationData AnalysisData Handling Best PracticesEngineering CollaborationMachine Learning ModelsNode.jsProduction DeploymentProduct ManagementPythonSecurity/compliance AwarenessSoftware Development Lifecycle

Business Analyst, Hive Models

About this role

Responsibilities

Requirements

Skills

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