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Business Analyst (Infrastructure-Contact Center)

St. LouisOn-siteFull-time

AI Summary

Acts as a Business Analyst for an Infrastructure-Contact Center, gathering requirements, conducting analysis, and producing documentation for contact center and IVR solutions.

About this role

Business Analyst (Infrastructure-Contact Center)

Greetings for the day!

My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Title: Business Analyst (Infrastructure-Contact Center)

Location: St. Louis MO

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:-

·IVR

·Contact center

·Requirement engineering

·Desired years of experience*: Above 5 years

·Education/ Certifications (Required): BE

·Requirement analysis

·Documentation

Qualifications

Graduation

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

Contact CenterDocumentationIVRRequirement Engineering

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