Posted 3 months ago
Business Analyst (Infrastructure-Contact Center)
AI Summary
Acts as a Business Analyst for an Infrastructure-Contact Center, gathering requirements, conducting analysis, and producing documentation for contact center and IVR solutions.
About this role
Business Analyst (Infrastructure-Contact Center)
Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.
Title: Business Analyst (Infrastructure-Contact Center)
Location: St. Louis MO
Duration: 6 to 12 months
Interview: Phone and Skype
Job description:-
·IVR
·Contact center
·Requirement engineering
·Desired years of experience*: Above 5 years
·Education/ Certifications (Required): BE
·Requirement analysis
·Documentation
Qualifications
Graduation
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.