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Business Analyst Professional // St. Louis MO 63134

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AI Summary

A business/data analyst supports the internal End User Experience organization by developing personas, analyzing usage metrics and campaign performance, executing Voice of Customer activities, and driving data-driven improvements to the technology experience.

About this role

Business Analyst Professional // St. Louis MO 63134

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.


Business Business Analyst Professional

Visa GC/Citizen

Location 8640 Evans, St. Louis MO 63134

Division Pharmaceutical

Contract 6 Month

Qualifications

Job Description

·Looking for a data analyst to support our internal End User Experience organization.

·The goal of this organization is to improve technology experience for internal Client employees and ensure they have access to the right technology at the right time to accomplish their job responsibilities.

·This individual will specifically assist in Persona Development for internal users, metrics on the use of personas and campaign to promote utilization of the personas.

·Experience in persona development (internally for IT Support) preferred.

·Also will assist with Voice of Customer execution, data analysis, communication and follow up to bring open items submitted by internal users to closure.

·Assist with data collection and analysis, identify problem areas and recommend revising existing processes.

·Provide reporting, presentations, and assistance to supervisor.

·May include the analysis and clearing of exceptions including follow-up communications if necessary.

If you are available and interested then please reply me with your “Chronological Resume” and call me on (678)-405-3590.

Additional Information

Thanks & Regards,

Ranadheer Murari |Team Recruitment |Mindlance, Inc. | W:678 405 3590

ranadheerm@mindlance .com


Skills

Data AnalysisMetrics AnalysisPersona DevelopmentPresentationsProcess AnalysisReportingVoice Of Customer

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