Business Applications Manager - IL

What You'll Be Doing

• Join our Business Operations team and build the systems and automations that help ScaleOps operate and grow.
• Turn business processes into working solutions across Salesforce and our wider technology stack.
• Build and maintain Salesforce workflows, integrations, and automations.
• Connect tools such as Gong, Apollo, n8n, Jira, Slack, and AI platforms so information moves reliably between systems and teams.
• Build practical AI solutions using Claude and other LLM tools to improve how teams work.
• Partner with GTM, Product, R&D, and other teams to understand their needs and implement solutions.
• Improve data quality, build reports and dashboards, and document the systems and processes you create.
• Take ownership of projects that directly affect how the company operates and scales.

What You'll Bring

• 4+ years of hands-on experience in business applications.
• Hands-on Salesforce experience and the ability to build and improve workflows within the platform.
• Experience building integrations and automations with n8n, Workato, or similar tools.
• Hands-on experience building solutions with LLMs or generative AI tools; experience with Claude is an advantage.
• An understanding of GTM processes and the ability to work with both business and technical teams across the company.
• Strong attention to detail, a builder mindset, and the ability to deliver in a fast-moving environment.
• A collaborative approach and the confidence to take ownership from request through implementation.
• A relevant degree or equivalent practical experience.