Business Consultant/Solution Consultant (Japanese and English Speaking)

Role overview:

The RELEX team in APAC is growing, and we’re now looking for a Business Consultant with business-level proficiency in English and Japanese to join our regional consulting team. This role is based in Tokyo, Japan.

As a Business Consultant, you’ll manage software implementation projects across the full project lifecycle in the field of retail supply chain. You’ll be responsible for driving customer value through process design, configuration of RELEX solutions, training delivery, and business case realization. You will be part of a high-performing, international team, and have the chance to work closely with some of the most iconic Japanese retailers and wholesalers. This is an ideal role for a hands-on, analytical, and customer-oriented consultant who wants to help businesses evolve their planning processes and make a real impact. You are autonomous, motivated, and eager to contribute to the continued growth of our APAC operations.

Key responsibilities and accountabilities:

• Leading software implementation projects and supporting customers in designing and optimizing their supply chain and retail planning processes.
  • Driving and participating in process development workshops (English and Japanese.

• Responsible in the Business Specification Design Document and User Stories for the backbone structure of it and for creating process maps and outlining the UI workflow designs

• Analyzing KPIs and customer data to drive decisions and improvements.
• Configuring RELEX tools based on customer-specific requirements.
• Delivering training to customer teams and providing ongoing support.
• Ensuring business case KPIs are tracked and achieved.
• Managing change management and solution adoption with customer stakeholders.
• Supporting pre-sales activities such as scoping, value assessments, benefit analysis, and ROI case creation.
• Acting as a trusted advisor to clients by aligning RELEX best practices with the client’s strategic and operational objectives.
• Developing internal knowledge through continuous learning and participation in RELEX product and methodology trainings.
• Occasionally participating in industry events or internal strategic initiatives as needed
• Onboarding of RELEX partner companies to successfully deliver RELEX projects in the future

Key requirements:

• Business-level proficiency in English and Japanese.
• Minimum 3–5 years of experience in supply chain planning, retail operations, or business consulting.
• Experience in retail or wholesale demand planning, forecasting, replenishment, or supply chain operations, ideally within sectors such as grocery, DIY, pharmacy, or other FMCG environments
• Strong analytical and problem-solving
• Ability to manage projects independently and interact confidently with customer stakeholders.
• Familiarity with how value is generated in supply chain
• Experience in conducting workshops, delivering training, and writing customer-facing documentation.

What we consider a strong plus:

• Bachelor’s or Master’s degree in Engineering, Mathematics, Business, or related fields.
• Experience with planning software (e.g., RELEX, Blue Yonder, SAP, Oracle RPAS, etc.).
• Previous experience working with or for Japanese retail chains.
• Experience in project leadership or mentoring junior consultants.