Business Development Representative

About Timeero:

At Timeero, we're building technology that makes work easier for businesses with mobile teams. We help companies move away from outdated, manual processes and give them the tools to manage their teams, track time and mileage, control job costs, and stay on top of compliance.

We're passionate about solving real problems for our customers, creating technology people love to use, and delivering the kind of human support that makes a difference.

We're looking for people who want to take ownership, help shape our growth, and be part of a team that's building something meaningful. We're building something that matters, and we're looking for people who are excited to grow with us and make work better for teams everywhere.

About the Role:

As a Business Development Representative, your primary focus will be identifying and engaging potential clients, fostering interest in our products and services, and scheduling meetings for our Account Executives to cultivate business relationships further. Success in this role requires a proactive approach to outreach, strategic engagement with leads, and close collaboration with the sales team. This position is based in Arizona; candidates must currently reside in the state (or be relocated prior to start) to perform work locally and attend occasional in-person team events.

What You’ll Do:

• Drive prospect engagement by completing a minimum of 135 daily outbound calls or achieving 90 minutes of daily active talk time to drive prospect engagement.
• Set 30+ Strategy Sessions per month (i.e., 1+ set per day to ensure monthly KPIs are achieved) by identifying and targeting high-value prospects.
• Ensure 20+ monthly show-ups (i.e., 67%+ show-up rate) to the Strategy Sessions by nurturing leads and ensuring effective follow-through.
• Achieve 90 Monthly Active Users (MAUs) or secure 20 attended strategy sessions starting in month three.
• Conduct direct outreach via phone, email, AI and LinkedIn, leveraging personalized communication to generate interest and awareness among potential clients.
• Qualify outbound prospects based on established criteria and effectively move them through the sales pipeline by identifying key needs and pain points.
• Build and maintain structured outreach cadences to enhance lead conversion, leveraging data and insights to optimize engagement efforts.
• Collaborate closely with Account Executives to coordinate and execute discovery sessions with qualified leads, ensuring seamless transitions from initial outreach to deepening client relationships.
• Travel to and actively participate in industry trade shows may be requested from time to time, as determined by the company, to represent Timeero and support new business opportunities.
• Continuously refine outreach techniques by applying key principles from "Challenger Sale," "Never Split the Difference," and "Extreme Ownership," fostering a solution-oriented approach to prospect engagement.
• Conduct cold calls to diverse lead lists to uncover and explore new business opportunities and re-engage dormant prospects.
• Stay up to date on assigned product line(s) and serve as a subject matter expert to ensure effective communication with prospects and partners.
• Other duties as assigned

What We Need:

• High-Activity Grit & Integrity: Maintain daily stamina and disciplined work ethic to exceed pipeline goals with honesty, transparency, and high ethical standards.
• Consultative Communication & Problem Solving: Uncover buyer needs, articulate business value credibly, and use real-time critical thinking to overcome complex objections.
• Multi-Channel Sales Fundamentals: Execute high-impact outreach across phone, email, and social using structured prospecting, research, and qualification disciplines.
• Cross-Functional Team Collaboration: Work lockstep with Account Executives and internal teams to streamline deal flow, share market insights, and elevate team performance.
• Agility, Tech & Data Fluency: Quickly adapt to shifting targets while leveraging CRMs, sales engagement platforms, and outreach metrics to continuously refine performance.
• Executive Brand Representation: Represent the company with polish, confidence, and professionalism across every prospect touchpoint.

What You’ll Need:

• At least 3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• If you're passionate about driving customer success, maximizing retention, and uncovering growth opportunities, we’d love to hear from you!