
Posted 27 days ago
Business Development - Sales Agent - Duncansville
Duncansville, Pennsylvania, United StatesRemoteFull-time
AI Summary
Business Development Sales Agent at Stuckey Automotive in Duncansville, PA. Handles inbound calls, internet leads, emails, chats, and texts to set solid appointments for dealership sales teams, following the BDC sales process and maintaining a 90-day follow-up on all leads.
About this role
To provide top level customer service and effectively drive customer traffic to all dealerships with solid appointments.
Principal Duties and Responsibilities
Meet minimum standards of 70 calls and 8 appointments through effective management of internet leads and inbound calls.
Answer incoming calls promptly, professionally and using scripts
Maintain 90 day follow-up process for all internet leads
Directly respond to all emails, chats/texts and messages with accuracy
Contact all unsold customers daily in an effort to reappoint
Communicate with customers with professionalism.
Follow BDC sales process to ensure solid appointments are set for sale teams
Cultivate additional opportunities through campaigns
Job requires a minimum 40 hours per week; 8-hour workday with allotted 1-hour unpaid lunch break
Reports to: Business Development Manager
Work Experience Requirements
Understanding of Stuckey Automotive’s sales process
Honesty, integrity, trustworthiness
Driven and passionate to achieve growth and goals within the BDC
Strong communication skills
Skills
Appointment SettingBDC Sales ProcessCampaign ExecutionChat/text MessagingEmail CommunicationFollow-up ProcessInbound Call HandlingInternet Lead ManagementSales Scripts
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