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Posted 27 days ago

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Business Development - Sales Agent - Duncansville

Duncansville, Pennsylvania, United StatesRemoteFull-time

AI Summary

Business Development Sales Agent at Stuckey Automotive in Duncansville, PA. Handles inbound calls, internet leads, emails, chats, and texts to set solid appointments for dealership sales teams, following the BDC sales process and maintaining a 90-day follow-up on all leads.

About this role

To provide top level customer service and effectively drive customer traffic to all dealerships with solid appointments.


Principal Duties and Responsibilities


  • Meet minimum standards of 70 calls and 8 appointments through effective management of internet leads and inbound calls.

  • Answer incoming calls promptly, professionally and using scripts

  • Maintain 90 day follow-up process for all internet leads

  • Directly respond to all emails, chats/texts and messages with accuracy

  • Contact all unsold customers daily in an effort to reappoint

  • Communicate with customers with professionalism.

  • Follow BDC sales process to ensure solid appointments are set for sale teams

  • Cultivate additional opportunities through campaigns

  • Job requires a minimum 40 hours per week; 8-hour workday with allotted 1-hour unpaid lunch break

Reports to: Business Development Manager


Work Experience Requirements

Understanding of Stuckey Automotive’s sales process

Honesty, integrity, trustworthiness

Driven and passionate to achieve growth and goals within the BDC

Strong communication skills

Skills

Appointment SettingBDC Sales ProcessCampaign ExecutionChat/text MessagingEmail CommunicationFollow-up ProcessInbound Call HandlingInternet Lead ManagementSales Scripts

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