Business Innovation Manager

Key Responsibilities

• Own the Chile and Colombia innovation portfolio end to end, from problem definition through pilot to operational handover.
• Identify and frame business problems and opportunities in both markets, and translate them into testable hypotheses.
• Build strategic assessments and business cases with rigorous assumptions, clear economics and honest risk framing.
• Design, launch and run in market pilots, including scope, timeline, success metrics and measurement plan.
• Decide on evidence. Recommend scaling, pivoting, pausing or killing initiatives based on what the data shows.
• Bring the right stakeholders to the table at the right time.
• Prepare and present recommendations to country leadership teams and to the LATAM Business Innovation steering committee.
• Manage initiatives through our governance model, meeting the gate criteria and deliverables at each stage.
• Lead the handover of successful pilots to the business owners who will scale and run them.
• Contribute to strengthening our innovation operating system.

Skills, Knowledge & Expertise

• 6 to 10 years of experience, with meaningful time in operational or implementation consulting, business transformation, or another project driven environment with real delivery ownership.
• A demonstrated track record of taking projects from problem definition all the way to implementation, not only to recommendation.
• Structured problem solving. You can take an ambiguous situation, frame it, size it and decide where to focus.
• Hypothesis driven mindset. You are comfortable designing a test, defining what would prove or disprove it, and acting on the answer.
• Outstanding stakeholder management across countries, functions and seniority levels.
• Proven ability to influence without authority and to build alignment through credibility rather than mandate.
• Excellent written and verbal communication. You simplify complexity and make senior audiences comfortable making decisions.
• Senior posture and executive presence. Composed under pressure, direct when it matters, and able to challenge constructively.
• Results driven with genuine care for the how. You deliver outcomes without cutting corners on rigor, process or quality.
• Strong attention to detail across numbers, assumptions, documentation and follow through.
• Fluent Spanish and English.
• Based in Bogotá and able to work five days per week in the office.

• Experience working across both Chile and Colombia, or across multiple Latin American markets.
• Exposure to medtech, healthcare, payments or financial services.
• Certifications such as Lean Six Sigma, Agile, Scrum, Design Thinking, OKR or PMP.
• Postgraduate education in project management, strategy, innovation or a related field.