Posted 13 days ago

Business Lead/Group Account Director x 5

TorontoHybrid

AI Summary

A Business Lead/Group Account Director provides strategic and tactical leadership for a $10–20+MM portfolio, serving as senior partner and trusted advisor to clients and cross‑functional teams while managing a senior team focused on operations, relationship management, and growth.

About this role

Our client a world class business agency is currently hiring for a Business Lead (Group Account Director across) Toronto, New York and L.A.

The Group Account Director is responsible for providing both strategic and tactical leadership for a portfolio of business totaling $10-20+MM. They serve as the senior partner and trusted advisor for clients as well as agency cross-functional teams to create successful outcomes for our clients and the agency.

The Group Account Director manages a senior team that are focused on day-to-day account operations, relationship management, and revenue growth. They demonstrate strong leadership qualities, team management skills, and operational/business management capabilities. Passionate about helping clients change the trajectory of their business, the Group Account Director is curious about technology, data, design, and enjoys building long-term client relationships.

About you

Experience with driving account strategy, account management, account growth and leadership of cross-functional teams to achieve the goals of our clients and grow their relationship with GALE.

Excited about developing account and engagement strategy and capable of overseeing delivery of that strategy and plan.

Strong story-telling and strategy development capabilities with an aptitude for developing and delivering well thought out documents and presentations.

This person will come with the ability to identify needs that the client may not recognize and ensure that approaches and solutions are linked to objectives and future needs

Consistently builds new executive level relationships and enjoys networking

Effective at managing client expectations, ensuring delivery of the highest quality, and able to communicate client feedback effectively

Management of portfolio profitability working with the agency's MD’s to develop and negotiate work and overseeing all aspects of account operations (AR, contracts etc.,)

Excel at building high-performing teams with passion for mentoring and growing talent across a diverse and talented team

What you will be doing

Seek out and understand opportunities on where we can successfully grow our business with the client

Manage and set expectations to ensure we deliver quality work on time and on brief

Identify a client’s business needs and work with both the client and the various agency teams to understand, define, and build effective and innovative solutions that generate measurable results

Prepared to be as much of a leader as they are a communicator and mentor

This is a hybrid role (onsite at the agency's offices, working at client site, and remote) - you will be expected to spend time onsite at client meetings and briefings, as well as generating new business

Willingness to collaborate with the agency’s India office time zone (ie. joining early morning calls as required), and working with agency’s east coast office time zone

Note: Hybrid work in office is an essential function of the job.

Skills

Account ManagementAccount StrategyBusiness DevelopmentClient Relationship ManagementCross-functional Team LeadershipNegotiationPortfolio Profitability ManagementPresentationRevenue GrowthStorytelling