Posted 3 months ago
Business Process Analyst
AI Summary
A Business Process Analyst designs and improves shared‑service and operating models for an integrated agribusiness, defining processes, SLAs, metrics and change management for a SSC in Jakarta.
About this role
Business Process Analyst
Vasham is an integrated agriculture company that is a wholly owned subsidiary of PT Japfa Comfeed Tbk. Our vision is to create a vertically integrated agribusiness that is inclusive and has the power to create more value for all stakeholders through increased synergy and efficiency. Our strategy focuses on finding creative ways to optimize the value chain, become cost leaders, facilitate rapid but replicable expansion, and create long term partnership programs with smallholder farmers.
We connect and simplify the value chain, creating synergies, and efficiencies that in return empower producers and customers alike. We are fixing very fragmented industry that has naturally created a predatory setting for smallholder farmers that has kept them in a cycle of poverty. We accomplish this through a continuous positive cycle of value creation through three core business activities: contract farming, processing, and trading.
Vasham gives you the opportunity to make a difference! We believe that the best and the brightest Indonesia has to offer should take the opportunity to help those in need and help Indonesia. And those toughest problems usually start with agriculture, it starts with smallholder farmers here in this country.
Responsibilities
- Design Target Operating Model Framework of Shared Services Center (SSC): Process Flow, Split Role, SLA, Process Control/Operation Metrics
- Involve in Project Implementation of SSC: Implementation & Migration Plan and Go Live Scenarios, Hypercare and Stabilization, Communication and Change Management
- Continuous Operation Improvement/Maturity level of SSC (Maturity Capability of People, Process, Platform, Operation)
- Setup of Services Management and Governance of SSC (Services Catalog, Business Model/Scheme, Services Agreement)
- Identify existing Pain Point of Shared Services Center (Process, Policy, Platform)
- Define operation SLA, Process Control/Operation Metrics of SSC
- Design new Process Flow, Split Role, SOP and Handbook of SSC
- Analytics operation metrics data and propose area for improvement of SSC
Qualifications
Requirements
- Min Bachelor Degree in Industrial Engineering, Information Technology, Businesss Management, Statistics or any related field
- 2-4 years of experiences in Process Excellence, Business Process Improvement, Lean Project Implementation in area of HR or related field would be advantaged
- Deep understanding of HR/Finance Operation, Shared Services Center, System
- Strong in data analytical, problem solving (solutioning), business partnering
- Willing to be placed in MT Haryono, Jakarta Selatan
Skills
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