Posted 3 days ago
Cage Manager - Bellagio
AI Summary
Oversees daily Casino Cage operations, coordinates with departments, manages rewards programs, and leads a team to deliver guest service standards while ensuring compliance.
About this role
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Cage Manager, you play a vital role in overseeing the daily operations of the Casino Cage and ensuring a smooth, secure, and guest-focused environment. In this role, you’ll lead and support your team to deliver exceptional service while maintaining compliance with all federal, state, and local regulations, as well as company policies and procedures.
THE DAY-TO-DAY:
- Manage Casino Cage operations, coordinating with Casino, Finance, Marketing, F&B, Hotel, and Retail departments to ensure smooth communication and operations
- Handle HR responsibilities, including team development, performance feedback, disciplinary actions, training, and succession planning while fostering a diverse and respectful work environment
- Oversee M life Rewards, MyVegas, and M life Rewards Mastercard programs, issuing freeplay, complimentary play, and adjusting tier credits according to company policies
- Monitor all operational areas for efficiency, balance Cage banks per departmental variance policy, and review reports and forms in compliance with Title 31.
- Lead the team in delivering S.H.O.W. guest service standards, resolving guest complaints, M life Rewards member requests, and disputes professionally and promptly
THE IDEAL CANDIDATE:
- Must be 21 or older
- 2+ years of prior relevant Cage Cashiering experience required
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19367
Are you ready to JOIN THE SHOW? Apply today!
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