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Posted 6 days ago

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Call Center Agent

La HabraOn-siteFull-time

AI Summary

Full-time Call Center Agent at Gold Coast Dental handles inbound and outbound calls, provides customer service, and documents call outcomes in a dental office setting.

About this role

AtGold Coast Dental, our people are the cornerstone of our success. We cultivate a culture of continuous growth and improvement, empowering our team members to flourish and thrive within our supportive family-oriented environment. If you're a talented individual ready to establish a fulfilling long-term career and grow alongside a dynamic company that values your potential, join us at Gold Coast Dental and let's achieve greatness together!


We are looking for enthusiastic, cheerful team members. We take great pride in providing exceptional customer service to our guests who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves. Team participation is a must.


Position:Full-Time Call Center Agent
Pay Rate:$17.00 per hour

We are currently seekingFull -Time Call Center Agentsto join our team. This role is ideal for students or individuals looking for consistent evening and weekend work.


Schedule Requirements:

  • Monday–Friday: 10:30 AM – 7:00 PM
    One weekend day (Saturday or Sunday): 1:00 PM – 10:00 PM


Responsibilities:

  • Handle inbound and outbound calls professionally
  • Provide excellent customer service
  • Accurately document call outcomes and follow established procedures


What We’re Looking For:

  • Strong attendance and reliability
  • Clear communication skills
  • Ability to consistently work evenings and one weekend day

Skills

Call DocumentationCall HandlingCustomer Service

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