Posted 12 days ago
Call Center Representative
AI Summary
Handles inbound calls and emails, enters work orders into the dispatch system, and communicates job statuses to customers at a plumbing company.
About this role
Join Action Plumbing!
Action Plumbing is an industry leader in the northeast that has been in business since 1965. Because the company continues to grow, we are looking for a few strong candidates who want to be part of a great work environment and earn some great perks along the way!
We are seeking a dynamic individual with a positive attitude who is a quick learner and thrives in a fast-paced environment. Applicant must be confident, detailed, organized, and forward-thinking. The candidate must be a strong decision maker, multi-tasker, and detail oriented.
Location: Marlton, NJ (Greentree Area location)
Hours: Monday – Friday, 40 hours per week
Why Action Plumbing Stands Out:
- Full-time, stable employment with a rapidly growing company
- Competitive pay
- Health, vision, and dental benefits
- 401(k)
- FSA Daycare Savings Benefit Plan
- Life and Long-Term Disability Insurance
- Paid Time Off
- Major paid holiday
- Excellent working conditions and a friendly team atmosphere
What Action Plumbing Needs From You:
- Answering phones and emails
- Inputting new work orders into the system for dispatch
- Communicating with customers to answer questions and provide job statuses
- Working with all departments
- Data entry
Qualifications:
- Organization, strong multitasking skills, and a quick learner
- Dependable, friendly, and confident individual
- Detail-oriented and excellent memory
- Strong decision-maker
- Past customer service experience preferred
Action Plumbing determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $22 to $25/hr. Pay is based on a number of factors, including market location, job-related knowledge, skills, and experience.
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