Posted 3 months ago
CALL CENTRE AGENT
AI Summary
A Call Centre Agent provides customer service support by obtaining, analyzing, and verifying information accurately and promptly to maintain high service standards and customer satisfaction.
About this role
CALL CENTRE AGENT
Workforce Management Centre is a leader in Human Resource and Business Process Outsourcing, providing customized Services to our clients in the areas of TaIent Sourcing, Talent Assessment, Learning & Performance and Organizational strategy design and execution. Our expertise is in assisting organizations enhance efficiency, optimize service levels and strengthen their competitive positions.
Primary Responsibility: Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner; initiates and/or implements corrective action as needed in order to ensure that excellent standard of service and a high level of customer satisfaction is maintained
Qualifications
Minimum of OND in any discipline
Excellent spoken English with impressive interpersonal skills
Must be Computer literate
Additional Information
Skills
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.