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Adeeba E Services Pvt Ltd logo

Posted 117 months ago

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Call Centre Agent required for Inbound Tech Support - US Shift

Bidhannagar, WB, IndiaRemoteFull-time

AI Summary

Handles inbound tech support calls for US customers, diagnosing issues with printers, routers, and antivirus software, and selling technical support plans.

About this role

Call Centre Agent required for Inbound Tech Support - US Shift

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Urgent Requirement Of Inbound Callers For Tech Support

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Qualifications

Undergraduate

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

Antivirus SupportCustomer ServiceInbound Call HandlingPrinter SupportRouter SupportSalesTech Support

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