Cashier

We are looking for a friendly, energetic, and customer-focused Cashier to join our team in a high-quality counter-service and self-service restaurant in Doha.

The Cashier will be responsible for processing customer orders and payments accurately, providing excellent service, supporting upselling, and coordinating with the service team to ensure orders are prepared and handed over correctly.

Key Responsibilities

• Welcome customers in a friendly and professional manner.
• Take customer orders accurately and process payments through the POS system.
• Handle cash, card, and other payment transactions correctly.
• Maintain strong knowledge of menu items, ingredients, promotions, and available options.
• Assist customers with menu selections and answer questions clearly.
• Recommend additional items and support upselling opportunities.
• Coordinate with the kitchen and service team to ensure orders are prepared accurately and on time.
• Prepare and hand over dine-in trays and takeaway orders.
• Check orders before handover to ensure accuracy and completeness.
• Maintain a clean, organised, and presentable cashier and service area.
• Complete end-of-day cash reconciliation and prepare closing reports.
• Report any cash discrepancies or POS issues to the supervisor.
• Follow company procedures, food safety standards, and customer service guidelines.
• Support other team members during busy periods.

Requirements

• 2–3 years of experience as a Cashier in a high-quality counter-service or self-service restaurant.
• Previous experience using POS systems and handling cash transactions.
• English language proficiency is required.
• Arabic language skills are preferred.
• Strong customer service and communication skills.
• Good upselling and product recommendation skills.
• Good knowledge of restaurant operations and order handover procedures.
• Ability to complete cash reconciliation and closing reports accurately.
• Positive attitude and strong teamwork skills.
• Ability to work efficiently in a fast-paced environment.
• Flexible availability to work shifts, weekends, and public holidays.