Casual Optical Assistants | Hawthorn

Bailey Nelson is on the lookout for Casual Optical Assistants to join our brand new Hawthorn store set to open mid November 2026!

At Bailey Nelson, we’re on a mission to change how people see the world—and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.

Ready to be part of it?

What you’ll be doing

As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What’s in it for you?

• A role where you canmake a real impactevery single day
• Access to ourworld-class online learning platformto keep you sharp and in the know with all things BN
• 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
• Asupportive leadership teamthat genuinely invests in your growth

What we’re looking for

• Customer-first mindset– You’ve got experience in retail, hospitality, or similar and know how to deliver standout service
• Optical experience? Great. No experience? No worries.If you’re keen to learn, we’re keen to teach
• Passion & energy– You bring positivity, enthusiasm, and a can-do attitude
• Fast-paced adaptability– You thrive in a dynamic, ever-evolving environment
• Strong time management– You get things done without compromising customer experience
• Problem-solving skills– You love helping people find therightsolution
• Team player– You build great relationships with everyone around you
• Results-driven– You love hitting goals through amazing service
• Flexibility– Requires flexible weekday and weekend availability, including peak trading periods and the openness to pick up extra shifts throughout the week.

This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that’s growing fast.

Ready to frame your future? Apply now.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.