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AdeebaEServicesPvt.Ltd logo

Posted 4 months ago

Open

CCE / Sr. CCE reqd. for Inbound Tech Process BPO

KolkataOn-siteFull-time

AI Summary

Handles inbound calls from international customers, diagnoses technical issues on computing devices and software, and sells annual service plans and software to meet sales targets.

About this role

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Role: -

Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.

Leaves: Rotational offs
24 paid leaves+b'day leave+comp offs

Shift timing : (8:30pm to 6:30am)

Contact: 7686839463/9804149788

## Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

Annual Service Plan SalesComputer Hardware SupportCustomer Support ToolsDiagnosticsInbound Call HandlingOutbound SalesSoftware SalesSoftware SupportTechnical Troubleshooting

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