Chargeback Associate

Luminous Tec, LLC is a leading staffing firm and provider of temporary and permanent staffing. We provide professionals on a project and full-time basis to our clients in different business verticals. To learn more about Luminous Tec's services, solutions, products, and locations go to www.luminoustec.com.

One of our Client is hiring 3 Chargeback Associates for a short term assignment.

Successful candidate will have to:

• pass detailed background check for which they will need to produce their Education Credentials
• pass drug screen
• pass basic Computer proficiency test and typing speed test

Customer Service Representative /

Chargeback Associates

position within the prepaid debit disputes department. This candidate will handle an average of 50 inbound calls per day. The average call handling time is 6.5 mins.

Hours :

• Monday through Friday 8:30 am-5 pm (30 min lunch)
• OT will be required
• The amount of OT will depend on business needs.
• Currently the assignment is for 6 months
  
  

## Qualifications

• Excellent attendance and attention to detail is a must
  
• Ability to handle a variety of types of calls
• Great communication skills
• Must be an excellent at multi-tasking
• Banking/ Dispute knowledge is a plus!!
• Call center experience along with customer service experience
• Ability to work with angry or irate customers.

Successful candidate will have to pass basic Computer proficiency test and typing speed test and detailed background test.

## Additional Information

In case you are interested and meet the requirements, please send your resume with contact information, hourly rate and best time to reach you. Please note:

• Interview will be in-person or on Skype
• Client will not pay relocation cost
• Selected individual will have to go through background / credit check

Please send your resume along with expected salary to be considered for this opportunity.