Charter Sales Representative

Title: Charter Sales Representative - Pavago

URL Source: https://apply.workable.com/j/5AF1445695

Markdown Content:

Charter Sales Executive (Private Aviation & High-Ticket Sales) – Remote

Full-Time | Remote | EST Hours (Rotating On-Call Coverage)

About the Role

We’re hiring a relationship-driven and highly polished Charter Sales Executive to manage and close high-value private aviation charter deals.

This is not a transactional sales role.

You’ll be responsible for:

• Managing inbound charter inquiries
• Building relationships with high-net-worth clients
• Creating tailored private flight solutions
• Closing high-ticket bookings
• Delivering a luxury white-glove client experience

You’ll work directly with clients seeking premium private aviation services while coordinating internally to ensure seamless booking execution from inquiry through post-flight support.

If you thrive in:

• Luxury sales
• Private aviation
• Relationship management
• High-ticket deal environments
• Fast-paced client communication

This role is a strong fit.

What You’ll Own

High-Ticket Charter Sales & Deal Conversion

• Manage inbound charter inquiries from prospective and returning clients

• Convert qualified opportunities into confirmed charter bookings

• Recommend tailored aircraft and flight solutions based on:

  • Passenger requirements
  • Route logistics
  • Timing
  • Aircraft preferences

• Maximize revenue while maintaining premium client service standards

• Negotiate pricing and close deals confidently in a fast-moving environment

Client Relationship Management (White-Glove Experience)

• Build long-term relationships with:

  • High-net-worth individuals
  • Executives
  • Corporate travelers
  • Luxury clientele

• Deliver a luxury-level customer experience from inquiry to completed flight

• Maintain proactive communication and responsiveness throughout the booking process

• Drive repeat business through exceptional relationship management

End-to-End Charter Coordination

• Guide clients through:

  • Aircraft selection
  • Charter pricing
  • Scheduling
  • Logistics
  • Booking confirmation

• Coordinate internally to ensure flawless execution and operational alignment

• Provide updates throughout the charter lifecycle

• Support clients with urgency and professionalism during time-sensitive requests

Communication & Operational Coordination

• Communicate across:

  • Phone
  • Email
  • Slack
  • WhatsApp

• Coordinate with:

  • Operations teams
  • Scheduling teams
  • Aviation partners
  • Internal stakeholders

• Participate in rotating on-call schedules to support 24/7 charter responsiveness

CRM & Pipeline Management

• Maintain clean and accurate sales records inside:

  • Salesforce
  • CRM systems
  • Charter tracking platforms

• Track:

  • Inquiries
  • Quotes
  • Bookings
  • Client activity
  • Revenue opportunities

• Ensure strong pipeline visibility and organized follow-up management

Requirements

Core Requirements

• Proven experience in:

  • Sales
  • Luxury services
  • High-ticket client-facing roles
  • Relationship-based selling

• Strong verbal and written English communication skills

• Confident handling premium clientele and high-value conversations

• Strong organizational and multitasking abilities

• Comfortable working remotely in a fast-paced environment

• Ability to work EST hours with rotating on-call availability

• Experience using CRM systems such as:

  • Salesforce
  • HubSpot
  • Similar platforms

Nice to Have

• Experience in:

  • Private aviation
  • Charter sales
  • Luxury hospitality
  • Travel services

• Familiarity with:

  • Avinode
  • Charter quoting systems
  • Private aircraft categories

• Understanding of:

  • Part 135 operations
  • Private aviation logistics
  • Cryptocurrency transactions

• Existing network within luxury travel or aviation industries

What Makes You a Strong Fit

• You build relationships — not just transactions
• You communicate with professionalism, confidence, and polish
• You stay calm under pressure in high-value client environments
• You move quickly while maintaining attention to detail
• You thrive in luxury service and fast-response sales environments
• You take ownership of the client experience from start to finish

What a Typical Day Looks Like

• Respond to inbound charter requests and inquiries
• Build relationships with prospective and returning clients
• Recommend aircraft and customized charter solutions
• Coordinate quotes, pricing, and booking logistics
• Work with operations teams to ensure smooth execution
• Maintain CRM updates and sales pipeline tracking
• Follow up proactively to maximize conversions and repeat bookings

In short:

You turn high-value charter inquiries into closed bookings while delivering a seamless luxury aviation experience.

Key Metrics for Success (KPIs)

• Charter deal conversion rate
• Revenue generated per booking
• Client satisfaction and repeat business
• Response time to inbound inquiries
• CRM accuracy and pipeline organization
• Retention and long-term client relationships

Why This Role Stands Out

• High-ticket luxury sales environment

• Relationship-driven sales with premium clientele

• Direct exposure to the private aviation industry

• Fast-paced, high-growth sales environment

• Opportunity to work with:

  • Executives
  • Entrepreneurs
  • Luxury travelers

• Strong growth opportunities into:

  • Senior Charter Sales
  • Aviation Sales Leadership
  • Sales Director roles

Interview Process

• Initial Phone Interview
• Video Interview
• Final Client Interview
• Offer & Onboarding

Apply Now

If you:

• Thrive in high-value relationship-driven sales
• Enjoy luxury client communication and premium service
• Are confident managing high-ticket deals
• Want exposure to the private aviation industry

This role is a strong fit for you.