Posted 5 months ago
Chat Assessment
AI Summary
Handles voice, chat, and email interactions for financial services clients in a regulated BFSI environment, with responsibilities including sales assessments and flexible operational support.
About this role
Overview
Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company. For this reason, employment of any prospective job candidate is subject to the outcome of satisfactory references, credit & criminal checks. Shortlisted job applicants will thus be required to sign a consent form to undergo the afore-mentioned checks as part of our Recruitment process with our registered service provider.
Qualifications
Matric/Equivalent
Responsibilities
Voice / Chat & Email LOB's - You are required to be felxible around any operational requirement
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.