Posted 1 day ago
Chef, Executive Sous
Holland America Skagway InnOn-site
AI Summary
Oversees kitchen operations for a venue, managing labor, food costs, employee lifecycle, scheduling, and ensuring compliance with health, safety, and company standards across multiple dining and retail spaces.
About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
Do you love to be inspired and challenged daily? You will oversee the entire kitchen operation for specific venue including labor and food costs, employee lifecycle, human resource needs, and scheduling. You will help to develop and enrich sanitation and safety protocols to align with state, local, and Company laws and regulations.
Do you love to be inspired and challenged daily? You will oversee the entire kitchen operation for specific venue including labor and food costs, employee lifecycle, human resource needs, and scheduling. You will help to develop and enrich sanitation and safety protocols to align with state, local, and Company laws and regulations.
Key Responsibilities
- Helps full-time team manage the back-of-house operations among multiple venues including the two full-service dining spaces, two fast-casual venues, two coffee/espresso markets, and a baking/prep satellite kitchen.
- Lead seasonal team members to ensure menu standards and dining experience expectations are being upheld.
- Monitors the daily operations, including guest service, sanitation, menu standards, and team member performance to ensure customer satisfaction and operational objectives and goals are met.
- Contribute to the strategies that increase revenue goals, and maintain food costs and guest satisfaction.
- Complies with all management responsibilities in accordance with Company policies, objectives, and applicable government laws and regulations.
- Adhere to and enforce Health, Environment, Safety, and Security (HESS) requirements.
- Adhere to and enforce Risk Advisory and Assurance Services (RAAS) requirements.
- Helps prepare reports and maintains records.
- Participates in the interviewing, hiring, and training of food and beverage employees.
- Responsible for the supervision, performance management, time management, corrective action, and training of directly assigned personnel.
Skills, Knowledge & Expertise
- This job normally requires a professional level of knowledge in food preparation and production equivalent to that which would be acquired through the completion of a hospitality or culinary degree or equivalent certified training. Demonstration of directly related work experience may be considered in lieu of the educational requirement.
- Proficiency in the use of computer business applications, with working knowledge of computerized point of sales (POS) systems, Excel, and Word.
- Minimum age of 18 years is required to facilitate the sale of alcohol in the State of Alaska.
- Must pass a pre-employment background check.
- Minimum age of 18 years is required to reside in company housing, where available.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
- Must have or the ability to obtain a Serve-safe Manager Certificate.
- Must have or the ability to obtain an Alaska Food Handler Card and TAPS alcohol server permit.
- Working knowledge of warehousing or food storage is preferred.
- Ability to lift 50 lbs.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for minimum of 8 hours per day.
Benefits
- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience – Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Skills
Alaska Food Handler CardBackground Check ComplianceEmployee Lifecycle ManagementExcelFood Cost ControlFood Preparation And ProductionHACCPKitchen Operations ManagementPOS SystemsSanitation And Safety ProtocolsSchedulingServeSafe Manager CertificateTAPS Alcohol Server PermitWord
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