Claims Administrator EMEA

You desire impactful work.

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview

To ensure UK and Continental Europe (CE) Treaty and Facultative claims notifications and settlements are administered appropriately and accurately in line with treaty specifications.

Your responsibilities will cover the UK and CE markets. Additionally, your expertise may be leveraged in other RGA entities or affiliates outside UK and CE as resources permit.

What you will do

• Ensure that claims administration of all business adheres to RGA treaties. For your specific client responsibility, provide claims administration data for input to accounting records, valuation systems and regulatory returns.
• Ensure claims administration data is provided to retrocession clients, including International Retro Pool, in a timely and accurate manner.
• Ensure claims administration processes and procedures are fully documented.
• Ensure monthly, quarterly and annual claims reporting is carried out in a timely and accurate manner.
• Ensure data is provided for claims audits and any ad hoc claims data requests as and when required.
• Maintain accurate and up-to-date claim records, ensuring RGA accounts and datasets are complete, accurate and reliable.
• Support process improvement and automation initiatives by working collaboratively with colleagues across Admin Operations and stakeholder functions to enhance claims administration processes.

Required skills and experience

• Experience of working in a similar role
• Strong IT skills with a good understanding of MS Excel
• Effective interpersonal skills with the ability to interact with employees at all levels and across different departments
• Ability to focus on priorities, targets and deadlines
• Ability to plan and manage own time, working on several tasks at once and delivering them to agreed schedules
• Proactive team player who can also work on own initiative
• Understanding the concept of Reinsurance and the risk factors affecting RGA.

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.