Clean Energy Program Optimization & Innovation Manager

Build your clean energy career on one of the largest electric vehicle teams in the country!

The Clean Energy Program Optimization & Innovation Manager for Electric Mobility (E-Mobility) is responsible for supporting the operations and performance of Con Edisons managed charging program(s) and load management program while leading the analytics, reporting, forecasting, and performance insights that inform program strategy and operations.

This position requires a blend of operational excellence, analytical expertise, and strategic leadership, working closely with internal stakeholders, technology vendors, and industry partners to deliver customer value and advance clean transportation goals.

This role works in close partnership with the SmartCharge Commercial and SmartCharge Technology Program Managers, who leads day-to-day program operations and vendor management. This position focuses on program performance optimization and analytical support, advancing new capabilities and improvements while the Program Manager sustains ongoing operations.

Qualifications

Required Education/Experience

• Bachelor's Degree and 5 Years of work experience

Preferred Education/Experience

• Bachelor's Degree in business, engineering, or a energy-related discipline, economics and 5 years business work experience in the energy or electric vehicle or utility industry.

Relevant Work Experience

• Proven track record of delivering results, demonstrating high performance, strong motivation, ownership, and a bias for action, required.
• Demonstrated ability to analyze and synthesize data into business insights and communicate findings effectively through presentations, written deliverables, long-form content, and slide decks, required.
• Demonstrated ability to navigate ambiguity, adapt to dynamic environments, and quickly learn new concepts with a high degree of curiosity, required.
• Demonstrated ability to solve complex strategic and tactical problems and translate findings into actionable solutions, required.
• High proficiency in Microsoft Office tools, including Outlook, Excel, Word, PowerPoint, Power BI, and Copilot, required.
• Experience using AI, Power BI, Salesforce, ArcGIS, or other database/data visualization tools, required.
• Experience continually refining and improving models, processes, and solutions as new information becomes available, with enthusiasm for incorporating AI tools into regular workflows, preferred.
• 1+ year of experience with utility EV programs, including EV program strategy, program design, forecasting, and reporting, preferred.
• Experience leading the implementation of complex projects and working across diverse teams and stakeholders to align priorities, build consensus, implement business solutions, and drive results, preferred.
• Strong leadership, interpersonal, organizational, prioritization, and decision-making skills, including the ability to see the big picture, remain detail-oriented, and confidently respond to questions in real time under pressure, preferred.

Licenses and Certifications

• Driver's License Required

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able and willing to travel within Company service territory, as needed.

Responsibilities

Core Responsibilities

• Lead the day-to-day performance monitoring of program operations and the continuous improvement of Con Edisons managed charging program(s), ensuring achievement of enrollment, participation, customer satisfaction, and regulatory goals. Partner closely with the Program Managers to align development priorities with operational realities, ensuring new program capabilities are designed for smooth handoff into ongoing operations.
• Serve as the program lead for analytics and business intelligence efforts, platform enhancements and testing, developing dashboards, forecasts, performance metrics, and data-driven insights to support program strategy, regulatory reporting, budget planning, and decision-making.
• This role will also work with Program Managers on payment offers, payment reviews and checklists through platform and Oracle tools.
• Continually analyze existing programs for improvement opportunities and new programs and services. Monitor clean transport market conditions, such as demand for EVSE and load management technology, and recommend program design changes that allow for achievement of Company quarterly and annual targets. Work with teams and other stakeholders to continuously improve clean transport portfolio reporting and forecasting processes and consider the grid impacts of electrification.
• Collaborate with internal departments, external vendors, technology providers, regulators, and industry partners to identify opportunities for program enhancements, operational efficiencies, and innovative customer solutions.
• Develop executive-level presentations, business cases, regulatory materials, and strategic recommendations that communicate program performance, demonstration project outcomes, market trends, and opportunities to advance Con Edison's transportation electrification objectives.
• Commit to the ideals of developing a proactive, customer-centric culture to foster trust and confidence among customers (both internal and external) and improve value for all our stakeholders.
• Lead the design, development, and launch of new managed charging capabilities, including active managed charging and refined pricing and incentive structures, to improve cost effectiveness[DM1.1], load-shifting impact, and customer value as the program scales.
• Serve as the primary bridge between program operations and the Strategy team, translating program performance and market insights into strategic recommendations and ensuring program design stays aligned with broader E-Mobility and Company objectives.
• Identify and initiate analytical work that informs program strategy, pressure-testing assumptions and results to surface issues early and guide sound decision-making under uncertainty.
• Drive open and ambiguous questions to resolution, creating structure and clarity for stakeholders and moving initiatives forward even when the direction is not yet fully defined.
• Perform other related tasks and assignments as required.