Cleaning Supervisor

Cormorant Rock is a luxury oceanfront accommodation development located at the base of Cape Smokey in Ingonish, Cape Breton, Nova Scotia. Steps from Atlantic Canada's only gondola, Cormorant Rock offers modern chalets and year-round access to skiing, hiking, cycling, kayaking, and other outdoor recreation opportunities. As part of the continued growth of Cape Smokey's four-season resort operations, we are seeking an experienced and motivated Cleaning Supervisor to oversee daily housekeeping operations at Cormorant Rock.

We are seeking a qualified and experienced Cleaning Supervisor (NOC 62024) to supervise and coordinate housekeeping operations and ensure accommodations consistently meet company cleanliness, presentation, and guest service standards.

This is a permanent, non-seasonal, position.

Responsibilities:

• Supervise and coordinate the activities of housekeeping and cleaning staff;
  
• Inspect guest accommodations, common areas, and facilities to ensure established cleanliness and safety standards are met;
  
• Hire, train, and supervise housekeeping staff and evaluate employee performance;
  
• Prepare work schedules and coordinate housekeeping activities with other departments;
  
• Assign duties and establish cleaning priorities based on occupancy levels and operational requirements;
  
• Recommend repairs, maintenance work, and replacement of furnishings and equipment as required;
  
• Monitor inventory levels and coordinate the ordering of cleaning supplies, linens, amenities, and equipment;
  
• Maintain records related to staffing, inspections, inventory, and housekeeping activities;
  
• Respond to guest requests and resolve housekeeping related concerns in a professional manner;
  
• Ensure compliance with workplace health and safety procedures and company policies;
  
• Assist with cleaning duties during periods of high occupancy or staffing shortages;
  
• Lead a progressive workplace culture rooted in our company values.
  

Requirements:

• Completion of secondary school;
  
• Minimum 2 years of experience in housekeeping, cleaning services, or accommodations operations;
  
• Previous supervisory experience in housekeeping, cleaning, hospitality, accommodations, or a related environment;
  
• Strong leadership and team management skills;
  
• Excellent organizational and communication abilities;
  
• Experience preparing work schedules and coordinating staff activities;
  
• Knowledge of cleaning procedures, workplace safety requirements, and quality control standards;
  
• Ability to work independently and manage multiple priorities in a fast-paced environment;
  
• Valid driver's license is considered an asset.
  

Language of Work:

English

Hours:

This position is a full-time, permanent, position for 40 hours per week.

Salary:

The qualified applicant will be paid an annual salary of $50,000 to $58,000 CAD depending on qualifications and experience.

Benefits/Bonuses:

Ongoing training;

Performance-based annual bonus;

Health, Dental and Vision Benefits;

Season Pass Benefits.

Location:

The location of work is Ingonish, Cape Breton, Nova Scotia.

How to Apply:

Qualified applicants, please send your resume, cover letter and your possible start date via email to:

Linda Berchinova hr@capesmokeyholding.com