Posted 1 month ago
Client Relations Coordinator
AI Summary
Serves as the first point of contact for clients at an automotive repair shop, guiding them through the repair process and managing customer files, invoicing, and insurance communication. Reports to the Location Manager.
About this role
Drive your career. Accelerate your success.
Intact Service Centre - Markham is looking for a well-rounded Client Relations Coordinator to join our repair team. You’ll be the friendly and professional first point of contact for our clients and guide them through the automotive repair process with clarity and care.
This posting is for an existing vacancy.
Why Join Us?
At Lift Auto Group, we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.
Requirements:
- Previous administrative experience required.
- Strong customer service, computer skills and attention to detail.
- Ability to manage multiple tasks in a fast paced work environment.
- Valid drivers license is mandatory.
Career Overview/Responsibilities:
Reporting to our highly experienced Location Manager, your duties will include:
- Greet and make customers feel welcome from the moment they enter the shop.
- Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
- Obtaining customer signatures and deductible payments on final paperwork
- Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
- Demonstrate superior communication skills, both in person and over the phone.
- Possess a professional and positive attitude with well-developed problem-solving skills.
If you are passionate about automotive repair and ready to take your career to the next level with Lift Auto Group, we invite you to apply today!
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