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Client Service Representative / Veterinary Reception

Kelowna, BCRemoteFull-time

AI Summary

A Client Service Representative (Veterinary Receptionist) assists veterinarians and clients with appointments, schedules and task management, handles phone and electronic communications, maintains veterinary medical records, and interacts with clients and their pets in a veterinary care setting.

About this role

Attention all animal lovers! Are you also a people-person? Pawsitive Veterinary Care is looking for you!

Pawsitive Veterinary Care is hiring for a Client Care Representative (Veterinary Receptionist) with a love of animals, a passion for people, and an interest in medicine, growth opportunities, and team dynamics. The ideal candidate has strong interpersonal skills, computer skills, customer service experience, and animal and/or medical experience. The role includes the following duties:

  • Assisting veterinarians and client with appointments
  • Organizing, scheduling, and task management
  • Client communications through phones and electronics
  • Maintaining veterinary medical records
  • Maintaining a clean hospital environment
  • Interacting and handling people's pets with love and attention
  • Social media management

Weekly Hours

5 days/week full-time
Tuesday: 9am - 5pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 5:30pm
Friday: 9am - 5pm
Saturday: 9am - 4pm
Daily lunch breaks with flexibility, minimum 30 minutes up to 1 hour.

Benefits

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Wellness programs
  • Pet and veterinary discounts
  • Uniform allowance
  • Extended paid learning opportunities
  • Benefits accessible after 3 month probationary period.

    Skills

    Animal CareComputer SkillsCustomer ServiceData EntryElectronic Medical RecordsMedical TerminologySchedulingSocial Media Management

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