Posted 25 days ago
Client Services Coordinator
AI Summary
Coordinates client services by scheduling PSW and nurse visits, liaising with clients and community partners, entering client data, and resolving inquiries for the home support program.
About this role
Your happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more!
We are hiring a full time permanent Client Services Coordinator to work at our Mississauga office. This coordination pro keep nurses, PSWs, clients, and community partners connected while solving problems, managing schedules, and handling all the behind-the-scenes magic!
Full time evening / weekend shifts are available.
By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.
- Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
- Liaises with clients, staff, and community partners
- Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
- Reports client and staff concerns to Home Support Supervisor
- Liaises with the HCCSS representatives regarding client care
- Collects and entrees all pertinent client data into the computer system
- Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program
- Minimum 2 years office experience with high school diploma or equivalent
- Medical Office Admin Certificate
- Excellent customer service and communication skills in English (additional languages an asset)
- Proficiency in Microsoft Office and ability to learn new software quickly
- Experience in healthcare industry preferred but not required
- This is a fully in office role
This position is a current vacancy
Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.
We thank all applicants, however, only those individuals selected for interviews will be contacted.
In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.
If you require accommodation because of disability through the recruitment process, please contact Human Resources at () for assistance.
Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.
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