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Posted 22 days ago

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Client Services Coordinator – Reservations Support

ChicagoRemote

AI Summary

The Client Services Coordinator manages reservation requests, collects and verifies client details, communicates confirmations and updates, maintains organized interaction records, and supports administrative coordination to ensure a high-quality client experience.

About this role

Position Overview
We are seeking a Client Services Coordinator to support reservation management and ensure all booking-related details are handled accurately and efficiently. This role plays a key part in delivering a high-quality client experience through organization and communication.

Key Responsibilities

  • Manage and coordinate reservation requests
  • Collect and document client preferences and details
  • Review booking information for accuracy and completeness
  • Communicate confirmations, updates, and necessary follow-ups
  • Maintain organized records of client interactions and reservations
  • Assist with administrative coordination and workflow support
  • Requirements

  • Strong organizational and communication skills
  • High attention to detail
  • Ability to manage multiple tasks efficiently
  • Comfortable using digital platforms and communication tools
  • Preferred Qualifications (Not Required)

  • Background in customer service, administrative support, or coordination
  • Familiarity with reservation or scheduling systems
  • What We Offer

  • Fully remote work environment
  • Structured onboarding and training
  • Professional development opportunities
  • Collaborative team environment
  • Skills

    Administrative SupportCommunication ToolsCustomer Service ExperienceData EntryDigital PlatformsMS OfficeReservation SystemsScheduling Systems

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