Client Solutions Manager - Spotify Ads

Are you ready to join our digital revolution journey?

At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.

Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.

With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.

The Client Solutions Manager is the go-to expert on all things marketing and product, building strong influence with our advertising partners and clients in Thailand. In this permanent, Bangkok-based role, you will engage with clients to sell and drive revenue through your digital advertising expertise. You will advise on campaign planning, creation and execution, and work towards your clients’ marketing goals, making every investment more profitable so that client budgets grow.

• Manage and cultivate relationships with existing business clients and advertisers.
• Upsell client budgets before, during and after campaigns.
• Onboard new strategic business clients, from introducing platform features to supporting campaign creation and optimization.
• Contribute to scalable account management operations across your accounts.
• Provide regular, proactive communication between clients and internal teams, representing the team strongly and setting clear client expectations.
• Use client feedback to inform the product and operations teams.
• Resolve client issues efficiently and tactfully, and help implement solutions that prevent future problems.
• Serve as a subject matter expert.
• Advise, consult and improve organisational effectiveness.
• Work closely with cross-functional project teams to maintain continuous product knowledge.

• Extensive professional experience in online advertising, analytics and social media advertising.
• Experience running performance marketing campaigns on several platforms.
• A strong consultative approach with advertisers on short- and long-term KPIs to reach their marketing objectives.
• Digital ad sales experience with advertising platforms such as Meta Ads (Facebook and Instagram Ads), Google Ads and Amazon Ads.
• Performance campaign optimization.
• Working knowledge of analytics platforms.
• Social media advertising.
• Key account management skills and experience
• Language : Fluency/Native Thai and English