Posted 4 months ago
Client Success Manager
RemoteRemoteFull-time
AI Summary
A Client Success Manager partners with higher education clients to retain and grow accounts, acting as a trusted advisor. They drive adoption, satisfaction, and health metrics while managing implementations and day-to-day platform use.
About this role
Client Success Manager
Location: Remote | Type: Full-Time | Team: Client Success
PeopleGrove+CORE Higher Education Group is seeking a driven and dynamic Client Success Manager (CSM) to champion our higher education partners using our cutting-edge CORE product suite. If you thrive in fast-paced environments, have a passion for helping others succeed, and love turning complex challenges into meaningful outcomes, this role is for you!
About the Role
As a CSM, you’ll play a key role in retaining and growing client partnerships, serving as a trusted advisor and technical guide. You’ll collaborate across teams to ensure smooth implementation, ongoing training, and proactive client engagement. Your work directly supports student success across campuses nationwide.
What You’ll Do
Who You Are
Perks & Benefits
Skills
B2BCORE CompMSCORE ELMSCRMCSATNPSSaaSSalesforceSLAVitally
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