Client Support

Description

Isaiah House is looking for a dedicated and driven person to take on the role of Client Support at the Oliva Center in Louisville, Kentucky.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.

Employees receive benefits that include:

• Medical, dental, and vision insurance
• Basic life insurance at NO COST to you
• 401(k) matching
• Paid holidays
• Two-week vacation/sick pay on day of hire
• Weekly payday
• The joy and satisfaction of working for a company with a higher purpose!

Apply now to join our team and make a difference in the lives of others.

Client Support Specialist ensures that clients needs are met and that the clients are following the rules set forth in the program guidelines while ensuring their safety. They will complete task in accordance with company policies and procedures.

SKILL SETS:

• Good verbal and written communication skills
• Conflict Management skills
• Working knowledge of substance use disorder treatment

JOB SPECIFIC FUNCTIONS:

• Maintain structure and routine by leading clients through their daily schedule
• Ensure clients are where they are supposed to be
• Work closely with Programs/Medical staff
• Maintain client/facility safety through follow through of company policy and procedure
• Driving clients to and from appointments
• Pick up and drop off of new intakes and discharges
• Ensure that any client wishing to leave, whether with or against staff advice, is transported to a safe location.
• Keep current all paperwork and operations related log books

Requirements

QUALIFICATIONS:

• High School Diploma or equivalent, preferred
• Valid KY Driver’s License