Clinic Receptionist/Switchboard Operator - DeKalb Family Medicine - FT - 1st Shift

Overview

Responsible for assisting the physician in patient treatment issues, providing direct patient care, and maintaining proper standards of care. Performs patient check out procedures, schedules follow up and/or referral visits and collects deductibles and co-pays. Assists physicians and resident physicians when completing physical examinations. Obtains laboratory specimens and prepares them for transport. Provides clerical support and maintains systematic initiation and follow up of scheduled events.

Responsibilities

• Observes professional ethics in maintaining confidential information acquired concerning the personal, financial, medical or employment of patients of the clinic.
• Must follow and enforce accepted Safety practices for patients and Hospital.
• Must report safety hazards and initiate appropriate action.
• Must participate in safety instructional programs.

The above statements reflect the general duties considered necessary to describe the essential functions of this position as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.

Qualifications

Education: High School Diploma or GED equivalent.

Experience: Six months to one year of physician office experience preferred.

Licenses/Certificates: Certified Medical Assistant preferred.

About Us

DeKalb Regional Medical Center celebrated its 35th anniversary in October 2021. Throughout its history, the team of healthcare providers here have been proud to serve the people of Fort Payne, Alabama.

Today, DeKalb Regional is 134-beds and offers comprehensive services including cardiac catheterization, geriatric psychiatric services, women’s and children’s services, bariatric services, orthopedics services, and many more. DeKalb Regional and its physicians serve patients from throughout Northeast Alabama and Western Georgia.

DeKalb Regional is committed to providing quality care close to home. The hospital is accredited by The Joint Commission and the American College of Cardiology as a Primary Stroke Center and Chest Pain Center. It was also awarded the 2023 Get with the Guidelines Rural Stroke Bronze Quality Award from the American Heart Association. In fall of 2023, DeKalb Regional was one of seven hospitals in Alabama to receive an “A” grade from The Leapfrog Group.

DeKalb Regional Medical Center has 500 employees and more than 100 members of the medical staff.