Posted 8 days ago
Clinical Account Associate, Northern Indiana
AI Summary
Builds and maintains relationships with physicians and clinical staff to deliver a superior Tempus experience, helping schedule blood draws, coordinate mobile phlebotomy, manage ordering and requisition forms, assist with the Financial Assistance Program, and monitor sample shipments.
About this role
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Candidate must reside in Northern Indiana.
The Clinical Account Coordinator role prioritizes customer service and entails cultivating and sustaining relationships with physicians and clinical staff to guarantee a superior Tempus experience. This position may necessitate travel between multiple accounts or full-time dedication to a single account. Work hours are split between home and client sites.
Customer Relationship Management
- Build and nurture relationships with physicians and clinical staff
- Proactively solve problems and present solutions to customers
Daily Tasks
- Help clinical staff schedule blood draws and coordinate mobile phlebotomy appointments
- Help clinical staff with Tempus ordering and requisition forms
- Assist patients with the Tempus Financial Assistance Program application
- Collaborate with on-site clinical staff to resolve customer service requests
- Respond to customer inquiries
- Monitor sample shipments between Tempus, client pathology, and partner facilitie
Weekly Tasks
- Manage kit stock and literature replenishment at accounts
- Communicate frequently with sales and other external teams
- Monitor account performance
Qualifications
- BS/BA degree required
- Experience with Epic systems preferred
- This role ensures that Tempus delivers excellent customer service and support to clinical partners, improving the overall customer experience and operational efficiency
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills
Explore related jobs
More jobs at Tempus AI, Inc.
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.