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Clinical Admissions Specialist

United States, United StatesRemotePart-time

AI Summary

Conducts connection calls with families during admissions, explains PHP/IOP programming, and partners with admissions on handoffs. Serves as the first clinical voice to parents, helping teens begin treatment.

About this role

Clinical Admissions Specialist

Remote | Part-Time | $25/hour | Flexible Schedule (15 hrs/week guaranteed)

About the Role

The Clinical Admissions Specialist leads Connection Calls, clinician-to-family conversations during intake at AWA. You are the first clinical voice a family hears, answering questions and helping parents feel confident AWA is the right fit for their teen. This role turns a family's hardest phone call into their first step toward healing.

Backgrounds that translate well: Outpatient Therapy · Adolescent Behavioral Health · Admissions/Intake · Telehealth

What You'll Do

  • Conduct Connection Calls with families during the admissions process
  • Explain AWA's PHP and IOP programming and answer clinical questions with accuracy and empathy
  • Partner with the Admissions team on handoffs and follow-up
  • Document calls and share relevant clinical information with the treatment team
  • Escalate when a family may need a higher or different level of care
  • Maintain availability to meet the 15-hour weekly minimum

What We're Looking For
Required

  • Master's degree in Mental Health Counseling, Social Work, Marriage and Family Therapy, or related field
  • Registered intern (RMHCI, RCSWI, RMFTI) or fully licensed (LMHC, LCSW, LMFT) in Florida
  • Clinical experience with adolescents and families
  • Warm, confident phone presence with strong clinical communication skills

Preferred

  • Working knowledge of PHP and IOP levels of care
  • Comfort working independently in a remote environment
  • Private, reliable home office setup for confidential conversations
  • Bilingual (English/Spanish)

AWA and PRC are dual behavioral health organizations operating PHP and IOP programs across South Florida. We exist to serve clients and families at their most critical moments — and this role sits at the front door of that mission.

Learn More: Adolescent Wellness Academy · Principles Recovery Center

Skills

BLSClinical CommunicationCrisis EscalationHIPAAIntake DocumentationIOPPHPTelehealth

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