Clinical Configuration Specialist I

About the Role

We areseeking a Clinical ConfigurationSpecialist Ito support the design, configuration, and ongoing maintenance of study-specific electronic source documents and CTMS workflows. This role plays a critical part in ensuring study teams and site users haveaccurate, intuitive tools to support data collection, study execution, and financial tracking.

You’llcollaborate closely with cross-functional teams to build,maintain, andoptimizeCTMS configurations from study start-up throughcloseout, while ensuring compliance with company standards and regulatory requirements. Your work will directly support the efficient and compliant execution of clinical trials across Centricity Research sites.

WhatYou’llDo

• Design, develop, andmaintainstudy-specific electronic source documents to supportaccurateand efficient data collection

• Program and update source forms within the CTMS in alignment with study protocols and Centricity standards

• Build and maintain CTMS visit templates and financial configurations to ensureaccuratetask tracking and billing

• Review executed Clinical Trial Agreements (CTAs) to determineappropriate visitstructures and associated budgets

• Enteradditionalinvoiceable CTA items into the CTMS to supportaccuratesponsor and CRO billing

• Ensure visit schedules and billing items are correctly configured for both clinical and finance teams

• Maintain working knowledge of study protocols and amendments as they relate to CTMS and source builds

• Provide front-line CTMS support to users via phone, email, or web; troubleshoot issues and escalate as needed

• Stay current on CTMS releases, system enhancements, and best practices, applying updates when appropriate

• Collaborate with study teams to gather required documentation and support seamless study builds from start-up through closeout

• Assist Clinical Research Financial Analysts and other internal stakeholders as needed

• Participate in team meetings, discussions, and departmental initiatives

You Might Be a Great Fit If You:

• Have an associate’s degree or equivalent experience in a related field

• Bring prior experience with a CTMS or clinical research systems (e.g., RealTime, CRIO, or similar), or are eager to learn

• Have an understanding ofclinical trial contracts, budgets, and invoicing processes

• Arefamiliar with GCP and clinical trial workflows, or interested in building that knowledge

• Have strong attention to detail and take pride in buildingaccurate, user-friendly systems

• Enjoy technical troubleshooting and problem-solving

• Communicate clearly and professionally with a wide range of stakeholders

• Are highly organized and able to manage multiple priorities in a fast-paced environment

• Work well independently while collaborating effectively across teams

• Adapt easily to system updates, process improvements, andnew technologies

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within adeeplyhuman experience.

Our Core Values

• Quality:We aim for excellence and integrity in everything we do-because lives depend on it.

• Care:We show up for each other, our customers, and our mission-always going the extra mile.

• Be the Change You Seek:We'readaptable, forward-thinking, and constantly improving-for the betterment of all.

• One Team:We collaborate, support one another, and succeed together.

• Grow for Good:We grow with purpose-to expand access to research andimproveglobal health.

• Own It:We take initiative, deliver results, and follow through-with passion and accountability.

Benefits

• Comprehensive health, dental, and vision insurance

• Enhanced EAP – mental health support

• Flexible PTO + paid holidays

• Continuing education reimbursement

• 401(k) / RRSP with company match and immediate vesting

Ready to Apply?

We’dlove to hear from you – apply now!

We’rean equal opportunity employer committed to building