Posted 15 days ago
Cloud Tech Support Engineer - Co-op
AI Summary
Wasabi Technologies is hiring a Cloud Technical Support Engineer Co-op to help enterprise customers integrate with Wasabi cloud storage, assist partners with deployments, and collaborate with R&D to diagnose and report defects. The role involves working with S3 APIs, SDKs, and third-party storage applications in a hybrid Boston-based position.
About this role
At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.
Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.
United States of America/ Boston, MA
Wasabi Technologies Inc. is seeking for an enthusiastic candidate who has a software
engineering background and interest to join our exciting team for a period of 6 - 8 months co-
op term from January – August 2027.
with our Support Team, the Product Team, Development & QA Teams, and other Co-ops.
• Help our enterprise customers integrate their applications with Wasabi.
• Assist our partners in successfully deploying Wasabi into their customer
environments.
• Explore the inner workings of the S3 protocol and how it communicates with
Wasabi’s services.
• Engage with Wasabi sales and development engineers worldwide to enhance our
service.
• Computer Science/Telecommunication Networks or Software Engineering
background (this work will involve utilizing existing in-built tools and creating new
tools/utilities that can talk to Wasabi Cloud).
• Desire to diagnose, research, reproduce, and report defects, working closely with
R&D (this work will involve testing our storage service with third-party storage
applications and working with our customers on their storage-related use cases).
• Support our partner engineering team by validation interop between Wasabi and
hundreds of third-party software applications using APIs & SDKs.
• Familiarity with AWS S3/Cloud storage.
• Understanding of Linux and networking protocols such as HTTP, TCP/IP, DNS, TLS.
• Currently residing in Massachusetts, Boston Metro preferred.
• Ability to work 40hrs per week in a hybrid structured model.
• Master's degree preferred.
Base Pay Range – $25/hr - $32/hr
The base pay range reflects the full range for this position at Wasabi Technologies. At Wasabi, we believe in paying fairly and competitively, and individual compensation is determined based on factors such as job-related experience, skills, location, and internal equity. Base pay is just one part of our total rewards approach. Depending on role eligibility, Wasabi team members may also receive additional compensation and benefits, including bonus or variable compensation, equity, and a comprehensive benefits package designed to support both professional growth and personal well-being.
harassment of any kind based on race, color, sex, religion, sexual orientation, national origin,
disability, genetic information, pregnancy, or any other protected characteristic as outlined
by federal, state, or local laws
Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Skills
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