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Posted 5 months ago
Club Waiter/Waitress - Soho House Istanbul
IstanbulOn-siteFull-time
AI Summary
A Waiter/Waitress at Soho House Istanbul delivers guest service across food and beverage, takes orders and upsells items, uses the Micros POS system, and coordinates with bar and kitchen teams to ensure smooth operations and guest satisfaction.
About this role
We are looking for a “Waiter with the qualifications below:
Qualifications:
- Ability to work well under the pressure of coordinating many requests at any given time
- Ability to work flexible hours, including weekends, holidays if necessary
- Knowledge of POS device
- Service knowledge
- Spoken and written fluency in English
Job Description:
- Inform guests about the special items for the day and menu changes if any
- Suggest food and beverages to the guests and also try to up-sell
- Take food and beverage orders from the guests on the order taking pads
- Making sure that the order is correct by repeating them to the guests
- Entering the food and beverage in our Micros System
- Mise-en-Place / adhering to the duties check-lists
- Performing basic cleaning tasks as needed or directed by supervisor/manager
- Filling in for absent staff as needed
- Communicate to the guests and provide assistance with their queries
- Coordinate with different departments (i.e. bar/kitchen etc.) to ensure smooth operation and guests satisfaction
- Promptly respond to the guests with any additional requests
- Adhere to grooming and appearance standards consistently
- Is aware of allergy procedure
- Is familiar with all tasting-notes from all menu items (food and beverage)
- Help other areas of the restaurant when needed
- Is familiar with the waiter-cashing out procedure
- Making sure that a proper handover has been done before leaving the shift
Skills
Allergy ProceduresMicrosMise En PlacePOsTasting NotesUpselling
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