Posted 3 months ago

Club Waiter/Waitress - Soho House Istanbul

IstanbulOn-siteFull-time

AI Summary

A Waiter/Waitress at Soho House Istanbul delivers guest service across food and beverage, takes orders and upsells items, uses the Micros POS system, and coordinates with bar and kitchen teams to ensure smooth operations and guest satisfaction.

About this role

We are looking for a “Waiter with the qualifications below:

Qualifications:

Ability to work well under the pressure of coordinating many requests at any given time
Ability to work flexible hours, including weekends, holidays if necessary
Knowledge of POS device
Service knowledge
Spoken and written fluency in English

Job Description:

Inform guests about the special items for the day and menu changes if any
Suggest food and beverages to the guests and also try to up-sell
Take food and beverage orders from the guests on the order taking pads
Making sure that the order is correct by repeating them to the guests
Entering the food and beverage in our Micros System
Mise-en-Place / adhering to the duties check-lists
Performing basic cleaning tasks as needed or directed by supervisor/manager
Filling in for absent staff as needed
Communicate to the guests and provide assistance with their queries
Coordinate with different departments (i.e. bar/kitchen etc.) to ensure smooth operation and guests satisfaction
Promptly respond to the guests with any additional requests
Adhere to grooming and appearance standards consistently
Is aware of allergy procedure
Is familiar with all tasting-notes from all menu items (food and beverage)
Help other areas of the restaurant when needed
Is familiar with the waiter-cashing out procedure
Making sure that a proper handover has been done before leaving the shift

Club Waiter/Waitress - Soho House Istanbul

About this role

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