Cluster Head- Last mile - Chennai
ChennaiOn-site
AI Summary
Owns partner onboarding, training, and performance for last-mile operations in a cluster, driving operational metrics and process improvements.
About this role
About the Team
Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM,
will zip you to the cockpit of our ever-burgeoning rocketship, where you get to
directly shape the experience of the country's next billion e-commerce users.
We are an eclectic mix of 100+ professionals with diverse skill sets ranging from
running operations/support, supply chain know-how, analytics and the holy grail,
first principles problem-solving. At Meesho, we’re trying to do what's never been
done before - taking e-commerce to the masses. This leaves us with no choice but to
completely reimagine logistics from the ground up, to cater to our customers' price
and delivery expectations. That means a host of "zero-to-one" projects (takers,
anyone?) to build a supply chain to change how folks think about e-commerce
in India and globally. We are firm believers in fun at work. With monthly F&E happy
hour sessions, informal team outings, and internal virtual water cooler chat sessions,
there’s never a dull moment with us
About the Role
As Cluster Head LM, you’ll own the onboarding and training of partners. You’ll also
drive key operational metrics by regularly visiting their facilities in different cities in
your area. You’ll take complete ownership of processes allotted to you and work
with various stakeholders to achieve team goals. You’ll continuously work towards
identifying gaps and providing recommendations for improving our processes.
What you will do
What you will need
Skills
ComplianceControl TowerField OperationsLast-mile LogisticsOperational MetricsPartner OnboardingPerformance ManagementProcess ImprovementSorting OperationsSupply Chain Operations
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.