Posted 3 months ago
Collection Representative
AI Summary
A Collection Representative contacts customers by phone and mail to collect delinquent automotive loans, reviews account histories, locates borrowers using skip-tracing, and negotiates payment arrangements in compliance with regulations.
About this role
Collection Representative
Friendly Finance Corporation is a successful, growing company dedicated to helping automotive dealers with their loan and credit applications/approval needs.
Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans.
Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment.
Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans.
Locate lost borrowers utlilizing skip-tracing techniques.
Qualifications
High School diploma or GED
Excellent communication, judgment and analytical skills
Ability to work in a fast-paced environment and multi-task
At lease two years collection experience; auto experience preferred
Additional Information
EOE
Skills
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