Posted Today

Collections Manager

Mexico CityOn-siteFull-time

AI Summary

Oversees the financial collection department, supervises staff to ensure timely billing and receipt of owed money, and serves as the primary onsite leader for the CDMX office while fostering cross-functional partnership.

About this role

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

The Collection Manager oversees the company’s financial collection department. They supervise staff to ensure all money owed to the company is billed and received correctly and in a timely fashion. The manager is also responsible for the supervision of the collections staff. In addition, this role will work directly and in partnership with supervising other departments located in the CDMX office. Bilingual Spanish/English required.

Essential Job Duties and Responsibilities:

Oversee, manage, and audit collections strategies, processes, and reporting Job to ensure effectiveness, accuracy, and compliance requirements and expectations are achieved

Serve as the primary onsite leader for the CDMX office, providing guidance, support, and operational oversight across multiple GoodLeap departments while fostering cross-functional partnership and organizational effectiveness.

Create and implement strategies to increase the number of successful collections of outstanding debt.

Recruit, hire, train and evaluate potential team members based on projected collections.

Collaborate and partner with internal and external departments and personnel to enhance collections strategies, processes, and performance

Implement credit policies and procedures that meet our corporate objectives.