Collections Specialist/Credit Analyst - Industrial Distribution - Burbank, CA
Burbank, CA 91504Remote
AI Summary
Handles collections and customer service for assigned accounts, resolves payment discrepancies, reduces delinquency balances, and supports the Accounts Receivable department.
About this role
Ryan Herco Flow Solutions, a SunSource company,is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com
Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our company’s growth.
Responsibilities
•Collection calls/or correspondence in a fast paced goal oriented department
•Provide customer service regarding collection issues, identifying and assisting to resolve payment discrepancies
•Responsible for monitoring and maintaining assigned accounts – Collection calls/email correspondence, account adjustments, small balance write-off’s and customer reconciliations
•Accountable for reducing delinquency balance for assigned accounts
•Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
•Enlist the efforts of sales and senior management when necessary to accelerate the collection process
•Must communicate and follow up effectively with sales department regarding customer accounts on a timely basis
Requirements
•2+ years computerized Accounts Receivable experience preferred
•Excellent verbal communication and customer service skills Ability to add, subtract, multiply, and divide in all units of measure.
•Excellent organizational skills.
•Exhibits meticulous attention to detail. Is committed to producing accurate and high-quality work.
•Conscientiously and methodically approaches work. Sees tasks through to completion.
•High School Diploma or equivalent experience.
Skills
Account ReconciliationAccounts ReceivableCollection CallsCustomer ServiceDelinquency ManagementHigh School DiplomaPayment Discrepancies
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