Posted 20 days ago
Collision Center Estimator
Kansas CityOn-siteFull-time
AI Summary
Inspects heavy-duty trucks, evaluates damage, and creates accurate repair estimates. Manages work orders, communicates with customers, and ensures quality of completed repairs.
About this role
Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?
Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team?
When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
401k Plan with Employer Match
Training
Work-Life Balance
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Collision Center Estimator Responsibilities:
Inspect heavy duty trucks for damages and evaluate using visual inspection, mechanical testing devices, road tests and information provided by the customer
Evaluate necessity and cost of repairs
Collect insurance estimates after reviewing damage
Meet with customers to discuss damages, repair process and timeline and costs
Create accurate estimates that detail repair and labor costs
Place work orders detailing part replacements and repairs and enter into work management system
Maintain communication with customer and be available to answer questions throughout the repair process
Keep record of repair details and complete necessary paperwork
Effectively manage multiple repairs simultaneously
Implement an effective quality check process by inspecting repaired vehicles and ensuring the repair is up to standard
Complete final paperwork and payment with customer
Provide exceptional customer service at all times and create ongoing relationships with customers
IND-BS
Skills
Damage AssessmentEstimating SoftwareInsurance EstimatesMechanical TestingParts ReplacementQuality InspectionRepair DocumentationRoad TestingWork Management SystemWork Order Processing
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