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Moonpig

Posted 6 days ago

Open

Commercial Assistant

LondonHybrid

AI Summary

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart.

About this role

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷


Commercial Assistant |📍London – Hybrid (1-2 days in office) | 18-Month Fixed-Term Contract

About the Role

We're looking for a commercially curious and highly organised Commercial Assistant to join our Commercial team in London. This is a fantastic opportunity for someone looking to build a career in e-commerce, buying or commercial trading.

You'll support the team across supplier onboarding, product launches, onsite trading, and marketing investment planning, helping to ensure our products go live smoothly and our customer experience remains engaging and commercially effective.

Working closely with teams across Buying, Marketing, Finance, Supply Chain, Content and Legal, you'll gain exposure to the full commercial lifecycle—from bringing new suppliers onboard through to analysing campaign performance and supporting peak trading activity.

Key Responsibilities

  • Support the end-to-end onboarding of new suppliers, ensuring all required documentation is complete and accurate.

  • Coordinate with Finance, Legal, Supply Chain and Procurement to help activate new suppliers efficiently.

  • Maintain supplier documentation and onboarding trackers.

  • Create and maintain product SKUs across internal systems.

  • Ensure pricing, cost prices, barcodes and promotional information are accurate.

  • Carry out daily quality checks on newly published and republished SKUs, including pricing validation.

  • Coordinate product imagery, asset collection, photography and sample management.

  • Curate onsite product galleries to keep them relevant, engaging and commercially effective.

  • Review low-converting galleries and implement improvements.

  • Work closely with Content and Marketing teams to support the trading calendar.

  • Provide day-to-day support for trading activity, particularly during peak periods.

  • Maintain weekly trackers for pricing, promotions and barcode updates.

  • Support reporting projects, including subcategory reporting and Tableau data preparation.

  • Capture campaign activity across website and CRM channels.

  • Track supplier-funded promotional investment and marketing contributions.

  • Collate campaign performance feedback for supplier presentations.

  • Maintain rolling supplier exposure decks.

  • Own and maintain the finance tracker for marketing investment.

    • About You

  • Strong attention to detail with a high level of accuracy.
  • Excellent organisational skills with the ability to manage multiple priorities.
  • Confident written and verbal communication skills.
  • Commercial awareness and a genuine interest in e-commerce and online retail.
  • Proactive approach with a solutions-focused mindset.
  • Comfortable working with data, spreadsheets and reporting tools.
  • Ability to build strong relationships across multiple teams and stakeholders.
  • Basic Photoshop or image editing skills.
  • Curiosity to understand what drives commercial performance.
  • Comfortable working in a fast-paced environment.
  • Confidence to take ownership of tasks from start to finish.
  • Resilient and adaptable, particularly during busy trading periods.

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