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Commercial Lines Insurance Account Manager

Jenison, United StatesRemoteFull-time

AI Summary

Commercial Lines Insurance Account Manager serving middle-market clients across industries such as construction, manufacturing, and retail; responsible for retaining and growing accounts, completing binding and renewal workflows, and preparing proposals.

About this role

Are you a driven Account Manager / CSR who wants to:


  • Help business owners protect their employees and operations

  • Create win-win relationships with underwriters

  • Use your customer service and sales ability to grow a local agency

In this role you will serve an existing book of middle market clients in a variety of industries, ranging from construction to manufacturing to retail.

Compensation and Benefits for this role include…

  • Salary based on experience, plus the opportunity for profit-sharing bonuses based on agency results

  • Hybrid schedule - can work 100% in office if desired with remote work a possibility

  • Full benefits package (Medical, Dental, Life, Disability, FSA/HSA, 401k match, PTO)

To be successful in this position, you’ll need to be:


  • Licensed as a Property and Casualty insurance agent

  • Experienced in Commercial insurance (minimum of 2 years required)

  • Motivated by getting things done and checking off your To-Do list

  • Great at helping clients over the phone, in emails, or in person in a timely manner

  • Comfortable with computers and software - knowing Applied Epic is a BIG plus, but not required

As a Client Manager at Highstreet/Ottawa Kent, you’ll be expected to:


  • Retain current clients

  • Share technical expertise about insurance - products, coverages, client needs, forms, and proposals. You’ll be involved in both New and Renewal marketing.

  • Complete day-to-day Commercial Lines Workflows - confirmation of binding policies, certificates of insurance, endorsements and audits.

  • Grow accounts by seeing cross-selling opportunities (Business, Personal, Life, Benefits)

  • Prepare proposals and summaries of insurance in both our agency management system and insurance carrier rating systems.

Why do you want to be at Highstreet/Ottawa Kent?

  1. Be Your Best - we live our virtues of having a servant's heart, a spirit of excellence, and a champion's resolve.

2. Our Unique Process - you’ll play an important role serving clients to make their businesses safer.

3. Your Future Opportunities - Ottawa Kent is part of Highstreet Insurance, a growing agency group with 150+ locations across the USA. We have technology, industry knowledge, and access to carriers you won’t find at 99% of insurance agencies.

Where is the location and what are the work hours?


  • Jenison, Michigan

  • Full time; 40 hours a week

We are looking to hire the right fit for our culture. If this sounds like you or someone you know, apply right now!

Skills

Agency Management SystemApplied EPICCarrier Rating SystemsCertificates Of InsuranceCommercial InsuranceEndorsementsInsurance ProposalsProperty And Casualty License

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