Posted 15 days ago
Commercial Lines Manager
AI Summary
Manages commercial client accounts, oversees renewals and endorsements, monitors sales performance, and collaborates across sales, marketing, and operations teams.
About this role
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
- Manage day‑to‑day communication and maintain strong relationships.
- Serve as the lead point of contact for all client account management matters
- Monitor sales performance metrics and suggest improvements
- Promote cross-functional collaboration with marketing, product, and operations to align client strategies
- Oversee renewal coordination, endorsements, and policy changes for assigned accounts, ensuring compliance and service standards
- Participate as a team member in a fast-paced, growing sales environment open to continuous improvement.
Qualifications:
- High School degree required, college preferred
- 5+ years in commercial account management or business development
- Organizational and strategic planning skills.
- Ability to collaborate across teams (sales, support, product)
- Strong negotiation, communication, and presentation skills
- Exceptional analytical and problem-solving abilities, with a focus on data-driven decision-making
- Tech-savvy with excellent command of all Microsoft programs (Office, Word, and Excel)
Benefits:
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
Compensation:
- $110,000-$135,000/yr.
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
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