Communications Agent

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Summary

We are looking for a professional Communications Agent to support customer interactions, provide information, and assist with communication initiatives. This role is ideal for individuals who excel at building relationships and delivering exceptional service.

Responsibilities

• Communicate information clearly to customers and stakeholders.
• Assist with customer outreach and engagement activities.
• Maintain accurate communication records.
• Support internal and external communication efforts.
• Resolve routine inquiries and escalate complex concerns when needed.
• Collaborate with team members to improve communication processes.
• Uphold company standards in all interactions.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong interpersonal abilities.
• Customer-focused mindset.
• Strong organizational skills.
• Ability to work independently and in a team.
• Professional demeanor.

Additional Information

• Competitive salary package ($47,000 – $51,000 annually)
• Comprehensive training and professional development
• Clear career advancement opportunities
• Collaborative and supportive team environment
• Opportunity to develop valuable marketing and leadership skills
• Performance-based growth opportunities
• Exposure to innovative marketing campaigns and business strategies
• Full-time position with long-term career potential
• Dynamic workplace focused on personal and professional success