Communications Manager

As Communications Manager at PHĀEA, you own the full communications function, group and property level, internal and external. The role brings communications in-house in a structured, professionally managed way: shaping the company’s external voice through PR and media relations, ensuring a consistent corporate and employer brand across every touchpoint, and keeping a multi-property, multi-location team aligned through strong internal communications.

About Phāea

PHĀEA is a leader in the Greek hospitality industry, bringing an authentic approach to experiential travel and luxury – one that is inspiring yet effortless, elevated yet conscious, highly curated yet understated.

Born in Crete, PHĀEA comprises a collection of properties – Phāea Blue, a member of SLH, Phāea Cretan Malia, a member of Design Hotels, Village Heights Resort and Koutouloufari Village Holiday Club. These properties blend bold design, responsible living, and authentic experiences, immersing visitors in the genuine Greece. PHĀEA is expanding to introduce undiscovered Greek destinations into its portfolio.

Together, we are on a journey of learning and evolution, where every day is an opportunity to develop new skills, to embrace new experiences, and to take another step forward towards our vision of an altogether kinder hospitality.

At PHĀEA, we apply principles of equal treatment and equal opportunities and are committed to creating a working environment that promotes respect, diversity, and inclusion.

PHĀEA is proud to be Great Place To Work® – Certified™, reflecting our commitment to an inclusive, welcoming and people-centered work environment.

Culture Fit

• Contribute to the curation of extraordinary, guest-centric, luxury and meaningful travel experiences that tell the story of a truer, more timeless Greece.
• Contribute to a culture of collaboration by crafting authentic relationships and encouraging the personal and professional growth.
• Engage with and support the values of Phāea – Consciousness – Innovation and Community - through your day-to-day work and your interaction with team members and guests.

Job Fit- Responsibilities

• Serve as the primary day-to-day interface with external PR agencies, briefing, reviewing outputs, and managing performance against targets.
• Develop press materials, releases, backgrounders, FAQs, and property fact sheets across all properties and the PHĀEA corporate brand, including press releases for People Department and employer-branding events and awards.
• Build and maintain direct relationships with key journalists, editors, and media contacts across luxury travel, lifestyle, design, and trade press.
• Draft and maintain all corporate messaging: group narrative, executive bios, investor and owner communication templates, and partner-facing materials.
• Support the CEO on external communications, including trade body engagements and industry positioning.
• Manage the PHĀEA brand voice across all outward-facing touchpoints, ensuring consistency with brand guidelines across properties and the management company.
• Design and operate an internal communications rhythm, team announcements, leadership updates, property news, and seasonal briefings, that keeps a multi-property, multi-location team aligned and informed.
• Oversee the editorial calendar in coordination with Marketing and Digital, ensuring communications output is planned, consistent, and on-brand.
• Support employer-branding presence across digital channels, including social media and the careers page
• Own corporate and brand events end-to-end, concept, planning, budgeting, timeline, and on-site delivery across the group and properties (e.g., launches, owner and partner gatherings, press & trade events, milestone celebrations), in coordination with the People Department where corporate and employee events intersect.

Requirements

• Bachelor’s degree in a relevant field (e.g., Communications, Public Relations, Journalism, or Marketing).
• 5–8 years in a communications, PR, or corporate communications role, ideally with a mix of agency and in-house experience.
• Excellent verbal and written communication skills in English, Greek.
• Demonstrable experience managing external PR agencies.
• Good knowledge of the Greek market.
• Proven end-to-end event management experience

Nice-to-Have:

• Background in luxury hospitality, travel, lifestyle, or premium consumer brands.
• Exposure to multi-brand or multi-property environments.
• International media relationships.
• An additional European language.
• Comfort with design tools (Canva, Adobe) to produce or adapt simple creative assets.

Benefits

What we offer

• Comprehensive hospitality and department-specific training.
• Qualification-Linked Compensation Package.
• Opportunities for career advancement.
• Supportive and welcoming work atmosphere.
• A wide variety of benefits.